Ordering in CLX

Placing Patient Orders

• How to place a patient order in CLX
• How to look up and search for a patient in CLX
• How to add a new patient in CLX
• How to search for an order in CLX
• How to edit an order
• How to process a return
• How to use CLX Price Compare
• How to batch orders
• How to Sell Revenue Inventory Using 'Ready for Pickup'

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Inventory & Trial Orders

• How to place an Inventory Order
• How to order trials in CLX
• How to configure your scanner to upload RXs in CLX
• How to Delete Trials from a Scanner
• How to order trials with a scanner

Order Status & Tracking

• How to view and manage orders on backorder
• How to check the status of an order

FAQs

• How does placing in-office orders through CLX change my team’s ordering process
• Can I order my private label products through CLX?
• Can I order trial lenses in CLX?
• Will I be notified if a lens is on backorder?
• What if I need to change or cancel an order?
• Does my shipping cutoff time stay the same with my distributor?
• Are my shipping costs with my distributor affected?
• How often do you update competitor pricing in the Price Compare tool?
• Can you order made to order (MTO) lenses through CLX?

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