- Option 1: Use a Free PC / Browser Authenticator (Recommended & Instant)
Instead of a phone, you can install a secure code-generator directly onto your office computers. Because you use a shared account, you can add the exact same setup key to multiple computers so they all generate the identical login codes simultaneously.
- Windows Desktop Application: We recommend Ente Auth for Desktop (also available directly via the Microsoft Store). It runs as a lightweight app right on your Windows desktop.
- Option 2: Use a Physical Hardware Key Fob (Great for shared desks)
If you prefer not to install browser extensions, or if your staff frequently log in and out of different Windows user profiles, a physical plastic key fob that sits on the desk next to the computer is the cleanest solution.
You must purchase a programmable token so it can be synced to your specific CLX account. We officially recommend hardware tokens from Token2, a trusted global provider:- Standard Key Fob: Token2 C202 Programmable Token (Approx. $15–$20). A rugged keychain fob with an LCD screen. Press the button, read the code, and type it into CLX.
- Multi-Account Fob: Token2 Molto-2-v2 Multi-Profile Token (Approx. $35). If your desk needs to log into multiple different shared accounts, this fob features a small screen that can store up to 100 different login profiles.
Tips and Tricks
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Ensure the authenticator app is using default or standard settings are on the Authenticator. Custom or modified settings may interfere with the app's ability to function properly with multi-factor authentication (MFA).
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Ensure that the authenticator app is published by the trusted provider. Many third-party apps use the term "Authenticator," but not all are compatible with multi-factor authentication (MFA) requirements. The example below shows an authenticator app that is NOT published by Google and should NOT be used.
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