How to Create/Edit a Custom Content Set - SMS

Select the "Content" sub-tab, then click "+New Custom Content Set":

The New Custom Content Set menu will appear. Enter values for the required Name and Workstream fields (marked by blue asterisk), then click "Save Changes":

A new window for "Content" will appear. Click "+Add Content" to

Enter values for the required "Content Name" and "Channel" fields. If the Email option is selected, users will also be required to enter a subject line for the new email content. When finished, click "Next":

The Content Customization menu will appear. Use the embedded tools to personalize the design and messaging of your content as it will appear when sent to any recipients. When finished, click "Next":

Filter conditions can be applied to exclude potential recipients based on various attributes. Use the "Attribute" drop-down menu to select an option, then use And/Or/If menu options to combine with Attribute factors as necessary:

Alternatively, use the "Enable for all applicable" toggle to create the content absent any specified filtering options. When finished, click "Next":

The Review menu will appear, displaying your content as it is currently formulated. To make additional changes, use the "Edit" buttons to re-open the Customize Content menu. When ready, click "Confirm" to save the content as-is:

Your customized content is now saved, and can be used in any applicable campaign.